UsVox Mobyx Desktop Softphone Solution.

For any remote user, our Desktop Softphone implementation is an outstanding SIP softphone solution.
This application can be easily downloaded to your users' computers for inbound and outbound calls utilizing broadband internet connection, an icon will be placed on their desktop for easy access.

Your user will only require a broadband internet connection, speakers or a headset, and a microphone.

​Key features

​Highly flexible Remote Work Solution
Compatible with Windows, Mac and Linux
Both Inbound and Outbound Calls
Voice Mail
Messaging (SMS/MMS, Free On-Net Messaging)

Hold/Music on Hold (MOH)
Attended and Unattended Call Transfers
Call History
Free On-Net Calls
Busy Lamp Field (BLF) Address Book / Contact List

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Download and Installation

Depends on the operating system of your computer, select, download and install the file on the bottom of this page. You must have the account credential provided by UsVox Support or you Hosted PBX Administrator.

Activate

Note: UsVox Support department always provided a temporary password that must be change before the Desktop softphone activation. Please review ​UsVox Mobyx Web Softphone ​Solution login section.

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​Quick User Guide

Making a Call

Dial the number, then press the dial icon. After dialing the number or answering a call you will have access to different features like Mute, Hold, Transfer, Etc.

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Transfer

​After dialing the number or answering a call you will have access to different features like Mute, Hold, Transfer, Etc.
​

Blind Transfer by pressing the icon, dial the number and press complete transfer.

Attendant Transfer during an active call transfer the call by pressing the icon and dial the number, after the call is answer announce the call and press complete transfer.

Hold

​Place the call on hold by pressing the icon.

Mute

Press the Icon to mute/unmute the microphone.

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Busy Lamp Indicator (BLF) / Phone Book

To show BLF list next of the dialer go to the 'Setting' icon then switch 'Operator Panel'

Press the 'Plus' Icon at the right lower corner.

Fill the Information. (The number must be an 'Account Number' not the extension of the person you would like to observe)
​Press the 'Busy Lamp Field' Switch

Green Shows Extension Available

Yellow Extension Making or Receiving a Call

Red Shows Extension In Use

Using the Phone Book

On the Phone book page you can maintain your own set of frequently dialed numbers, assign speed dial codes for them and define a list of favorite numbers.
Note, that this page is only active if your provider has enabled the Phone Book feature for you. Depending on your needs, you may activate / deactivate the Phone Book by selecting or clearing the check-box on the top.

• Speed Dial: The Speed Dial option allows you to assign speed dial codes to numbers. Please contact your provider to inquire about the maximum abbreviated dial length.
• Favorite Rating:  If your provider makes the Favorite Rating service available, you have the option to mark which numbers will be charged according to a special rate. Ask your provider about the maximum amount of numbers that you can mark as favorite numbers and about the patterns to be used for favorite numbers.
  

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​Download 

UsVox Mobyx Desktop Softphone
​for Windows

usvox_mobyx_desktop_softphone_for_windows.exe
File Size:	59522 kb
File Type:	exe

Download File

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UsVox ​Mobyx Desktop Softphone
​for MacOS

usvox_mobyx_desktop_softphone_for_macos.dmg
File Size:	92572 kb
File Type:	dmg

Download File

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UsVox Mobyx Desktop Softphone
for Linux

usvox_mobyxdesktop_softphone_for_linux.deb
File Size:	59388 kb
File Type:	deb

Download File

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