Place a call
1. Lift the handset (Using a analog desk phone) or Press Talk (Using a analog cordless phone)
2. Dial the number or extension you want to call
3. Press the ‘#’ on keypad
2. Dial the number or extension you want to call
3. Press the ‘#’ on keypad
Answer a call
Lift the handset (Using a analog desk phone) or Press Talk (Using a analog cordless phone)
Place a call on hold
While on a call, press the 'flash' button on the
analog phone (if the phone has that button).
Press the 'flash' button again to release the previously held Caller and resume conversation.
If 'flash' button is not available, use 'Talk' button (toggle on-off hook quickly). You may drop a call using hook flash.
Press the 'flash' button again to release the previously held Caller and resume conversation.
If 'flash' button is not available, use 'Talk' button (toggle on-off hook quickly). You may drop a call using hook flash.
CALL WAITING
Call waiting tone (3 short beeps) indicates an incoming call, if the call waiting feature is enabled. Toggle between incoming call and current call by pressing the 'flash' button. First call is placed on hold.
Press the 'flash' button to toggle between two active calls.
Press the 'flash' button to toggle between two active calls.
EXT Call Forward
1. Call *72, press ‘#’ on the keypad
2. The system will ask to input the number, dial the phone number you wish to forward to.
To deactivate Call *73, press ‘#’ on the keypad
2. The system will ask to input the number, dial the phone number you wish to forward to.
To deactivate Call *73, press ‘#’ on the keypad
Call Pick-Up
This feature allows you to answer a call that is ringing on any Extension or to answer the call ringing on an specific extension.
Option 1:
Call 801, press ‘#’ on the keypad to pick-up any call.
Option 2:
Call 801 + Ext number, press ‘#’ on the keypad to pick-up a call on a specific extension.
Option 1:
Call 801, press ‘#’ on the keypad to pick-up any call.
Option 2:
Call 801 + Ext number, press ‘#’ on the keypad to pick-up a call on a specific extension.
Three-Way Conference Call
1. During a call, initiate a conference call by pressing ‘flash’ button on the analog phone, or Hook Flash for old model phones. The first call is placed on hold, and you will hear a dial tone.
2. Place the second call followed by # (or wait 4 seconds).
3. Start the conference by pressing ‘flash’ button again; all three parties will be participating in the conference call.
4. If Caller does not answer the call, press 'flash' to resume call.
4. If Caller does not answer the call, press 'flash' to resume call.
Note: When you hang up, the other two parties will be disconnected.
Blind Transfer
1. To initiate a blind transfer, press ‘flash’ button during an active call. This places the first call on hold and you will hear a dial tone.
2. Dial *87 and then the destination number and press ‘#’ on keypad to complete the blind transfer.
3. Hang up.
3. Hang up.
Note: This feature allows you to direct transfer an incoming call to another extension or phone number without announcing the call.
Announce Transfer
1. To initiate a blind transfer, press ‘flash’ button during an active call. This places the first call on hold and you will hear a dial tone.
2. Dial the destination number, press ‘#’ on the keypad, wait for answer and announce the call.
3. If recipient accepts the transfer, Hang up to complete the transfer.
If recipient reject it verbally wait until hangs up the press 'flash', to resume call with Call.
If recipient reject it verbally wait until hangs up the press 'flash', to resume call with Call.
Voicemail
Press Voicemail button or call *98 , press ‘#’ on the keypad
All Phones Paging
To page all phones call 000, press ‘#’ on the keypad (review setting with Hosted PBX System Administrator)
One Phone Paging/Intercom
To page one phone: call 000 + Ext. number , press ‘#’ on the keypad